Search

Delivery

Yes, Hampers with Bite are open and are able to turn around fast deliveries! Couriers are deemed an essential service and continue to deliver, but hospitals may have extra restrictions on who can access the building. We also have Contactless deliveries available with our courier providers, our customers health and safety is our top priority.

Our couriers are being impacted by the NSW lockdown, and although deliveries are still going ahead as normal, they are not able to redirect any orders or give updates on delays. Please make sure you put the correct address in when you order!

Providing the hamper is safe to be left at the address our couriers will leave the hamper in a spot where it won’t be damaged or stolen.
If it is considered unsafe to leave at the address, there are a few things that could happen:

It could be taken to a collection point (such as Aus Post or Parcel Connect, depending on the courier service), and a missed delivery card will be left, or
The hamper will be returned to the depot and delivery will be attempted again, usually the following business day.

If the parcel remains undeliverable the couriers will make contact with the sender or receiver to organise a resolution. Please note couriers are often on a very tight schedule and will not be able to wait at any address for very long.



Hampers with Bite deliver Australia wide. Regardless of whether you are in the country, city or outback we will always be able to get your hamper to you.

Unfortunately, we currently do not deliver on weekends or public holidays.

For all order placed through our website you will receive an email with your tracking once your order has been dispatched. For bulk orders which you have dealt with our sales team directly on simply contact us and we can provide you your tracking number. Looking to track your order now? Click here

We always put recipient phone numbers and any special delivery notes on the shipping label if they are provided to us. Most couriers are on a very tight schedule and might not be able to call ahead of delivery or to follow the delivery notes if they are too complex.
If no one is in attendance and it’s not safe for the parcel to be left, the courier will take it to either a collection point (such as Aus Post) or back to the depot for redelivery at a later date.



We can turn around most bulk orders very quickly (in matter of days) though we recommend getting your order in as early as possible so we can guarantee stock. You can then nominate a delivery date for your hampers to arrive at your convenience.

You can also put  a hamper and your delivery address in the checkout to get an accurate price and transit time quote.

In reality, any company offering “free” delivery has simply added the cost of delivery to the cost of their products. We value transparency, and want to offer the best value products around. We get a direct quote from our courier company for each delivery address and order, and that’s exactly what we charge – no hidden extras.

We use a combination of air pillows, tissue paper and  bottle wraps, plus of course carefully placing the goods inside the hamper! We also use a trusted courier service.
In the rare case that your hamper arrives damaged, we will be more than happy to immediately replace it, but if we don’t have the hamper in stock anymore we’ll suggest something similar for you.
Please contact our Customer Service team for further information or if you need a replacement organised.




We offer complimentary gift cards that go with all of our hampers. You can customise the message that is written in the cards with a very large character limit.

At Hampers with Bite we only utilise premium couriers to ensure delivery is made promptly with the hamper in perfect condition.

Search